Catalog Entries

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FCS 223 - The Science of Service Quality
(2). An introduction to the service quality concept, particularly as it relates to the hospitality industry. Course content will provide theories and principles of service quality, along with definitions and key concepts. 2.000 Credit hours 2.000 Lecture hours Levels: Undergraduate Schedule Types: In-Person Instruction, Online (asynchronous) Family Consumer Sciences Division Family and Consumer Sciences Department Course Attributes: 4-year institution

FCS 223 - The Science of Service Quality

(2). An introduction to the service quality concept, particularly as it relates to the hospitality industry. Course content will provide theories and principles of service quality, along with definitions and key concepts.
2.000 Credit hours
2.000 Lecture hours

Levels: Undergraduate
Schedule Types: In-Person Instruction, Online (asynchronous)

Family Consumer Sciences Division
Family and Consumer Sciences Department

Course Attributes:
4-year institution

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